Procedures

USD Catering invites you to experience our signature hospitality, exquisite cuisine, and unparalleled service for your next campus event. USD Catering is proud to be the exclusive caterer for the university community and its guests. By keeping your business “on the hill” the revenue generated goes back to the university and helps subsidize costs for USD students.  

Whether you’re planning a seated corporate dinner, department meeting, full day conference, themed student dinner, or a fundraising gala, we offer professional services that match your taste and budget. USD Catering provides service at all indoor and outdoor locations throughout USD, including conference rooms, foyers, classrooms, offices, lawn areas and athletic fields. Contact us today to learn more about our menus, services, and more.

 

The University of San Diego was built on the core values of knowledge, community, ethical conduct, and compassionate service. All these values pervade throughout every aspect of the University including USD Catering. We have a deep understanding of skilled service and fine food. All our work revolves around fair and caring planning to ensure the best guest experience. Like our beautiful and green campus, we strive to make every USD Catering event stunning while still being environmentally friendly. Through the integration of the University’s values and our dedicated team of chefs, managers and staff, excellence is ingrained in our food, services and culture.

 

Quality

We proudly serve food that is both delicious and environmentally conscious. Along with the savory sensation of our food, freshness and sustainability are key ingredients to our dining experience. Locally grown, delivered, and prepared to our exact specifications, our food meets a high standard of excellence. Organic and natural food choices are always available. We begin with the best ingredients so that you can end with the ultimate catering experience.

 

Service

Our culinary staff’s execution revolves around caring preparation, punctual presentation, and gracious service. The staff’s learning is ongoing, as they receive continuous training from the Culinary Institute of America which further enriches their passion for edible creations.

 

Our Green Philosophy

USD Catering exercises sustainable practices to the best of its ability in all facets of operations. Through supporting and seeking local farmers and artisans we provide the community with a green approach to catering. We take pride in the fact that we provide an eating experience that is delectable for the people and desirable for the earth.

 

More importantly, we are environmentally conscious in conjunction with your requests. We can develop a green menu meant to suit you and your event. Customizations such as free-range poultry, grass-fed beef or pork, wild-caught seafood, and organic produce are available. A menu exclusively built around San Diego locally grown produce can be created. There are also options for other products to be sourced locally, organic and/or sustainable.

 

USD Catering does not stop being green once the food has been served, our sustainability efforts continue through the cleanup of your event. Reusable china is available, as well as bulk serving of items such as milk and sugar for coffee or tea in order to avoid sending excess packaging to the waste stream.

 

Green Initiatives

  • Local, organic sources of food and beverages available

  • Vegetarian and vegan options

  • Ethically produced goods

  • Seasonal menus - to capitalize on locally grown ingredients

  • Pre-consumed and post-consumed food waste plan

  • Sustainable meat and fish when available

  • Recyclable linen tablecloths

  • Bamboo plates upon request, additional charges apply

  • Eco-friendly plates, flatware, cups, and reusable décor, complimentary to you

  • Recycling containers at each event

  • Local vendors used for event equipment and rentals

  • Reusable china service, additional charges apply

 

Successful Catering Planning

It is important to allow yourself plenty of time to plan for and create your event. To arrange an appointment with catering, or for assistance in general, please contact us. We encourage you to come with ideas about your function and we will work with you to ease your planning any way possible.

 

Facility Reservations

The first step in planning your event is to select and reserve a space. USD facilities can be scheduled through EMS (Event Scheduling) for on campus groups. External groups should contact USD Catering at (619) 260-8811.

The following facilities can be reserved by calling their offices directly: 

  • Degheri Alumni Center: (619) 260-4534

  • Hahn University Center: (619) 260-7574

  • Joan B. Kroc Institute for Peace & Justice: (619) 260-7808

  • Mother Rosalie Hill Hall: (619) 260-7915 

Campus Map

 

Catering Orders

Once you have reserved your event space, contact USD Catering at (619) 260-8811 as soon as possible. Internal groups may submit a request online. 

 

USD Catering will continue to accept new orders until we reach the limit of our service capabilities. Our coordinators monitor the number of events accepted for each day in order to ensure that we provide the quality food and level of service our clients require and deserve. Your menu should be confirmed a minimum of 7 business days prior to your event. For groups of more than 100 guests we request 10 business days notice.

 

Menu

Your menu selections may be made from our various meal options. If you prefer choices outside of this menu we will work with you to make your ideas a reality. Customization is always an option. However, some restrictions may apply because of the location and/or size of your group.

 

Our buffets and food stations are all priced as per the below meal durations:

 

Breakfast Buffet            2 hours

Lunch Buffet                  2 hours

Coffee Break                  2.5 hours

Reception Stations      1.5 hours

Dinner Buffet                 2 hours

 

Should your event exceed the standard time please discuss with your catering consultant to secure additional services.

 

Bar Services

All campus event with alcoholic beverage must be processed through USD Catering. Bar service is a minimum of 90 minutes with one bartender per 100 guests and a bartender fee of $150 per bartender. For any time over 90 minutes, there will be an additional bartender charge of $50 per hour. If you would like to add additional bartender for your event we would be happy to accommodate your request. View complete alcohol procedures online.

 

Allergies / Special Meals / Dietary Restrictions

Gluten-free, lactose-free, Kosher, Halal, vegetarian, vegan, and any other special dietary meal can be provided upon request. Additional fees may apply.

 

Guest Count / Guarantee

We require a final count three business days before the event (not including the day of the event). An earlier guarantee of five business days is required for groups over 100 or with special menus. You will be financially responsible for 100 percent of your final guarantee, or the actual number of guests served, whichever is greater. If a guarantee is not provided, your last estimate becomes your guarantee. Last minute guest count changes may result in an additional charge. If your guest count increases less than three days before your event, we may not be able to increase the quantity of every menu item, but we will serve an appropriate substitution. We prepare food for 5% above the guarantee for buffets only. For groups over 100, and for orders occurring on weekends, holidays, or during finals, there may be additional charges for labor and services.

 

Furnishings and Rental Equipment

Please clarify table and chair requirements with the appropriate facility when reserving your space. USD Catering does not supply tables and chairs.

 

We can assist you with the rental of belly bars, canopies, umbrellas, tents, stages, lighting, cocktail tables, specialty linen floral arrangements etc. We will coordinate all rental needs for your convenience. Note: pop-up tents are not included and will be charged separately should your event be outdoors and coverage is needed. Equipment and décor may not be taken from the event. Missing equipment will be automatically billed to the client hosting the event.

 

Delivery and Pick Up

The appropriate attendants are scheduled to cleanup each event based on the time specified on the event sheet/ duration of meals. If a client asks USD Catering to come back later than the scheduled event end time, there will be an additional fee of $35 per hour for every hour that staff is required for late pick up. The event location must be unlocked and available at least 45 minutes prior to the event starting time as shown on your order. In order to continue to provide complimentary delivery on campus, we have a $50 minimum food order Monday through Friday and a $100 minimum food order Saturday and Sunday.  

 

Leftovers

Due to regulations by the Health Department and catering industry standards, any food not consumed at the event may not be removed, except by the USD Catering staff.

 

Substitutions

USD Catering purchases many of our products from outside vendors. Should a vendor fail to deliver an order in a timely manner, we reserve the right to substitute a comparable menu item.

 

Billing

As a service to our customers, USD Catering handles all billing. When ordering, on-campus groups will need to provide all of the information necessary for the internal charge system. If we do not have the information ten business days prior, it may be necessary to cancel the food order for your event.

 

On-campus department/groups using a POETS code, that are being reimbursed by an outside group, are not entitled to the campus discount and are subject to service charge and state sales tax.

Off-campus groups will be billed (including CA state sales tax) to the billing address provided by the client. A 50% deposit is required (14 business days in advance) to consummate the contract and to confirm your event. The remaining balance is due by the day of the event, failure to pay in full on the date of the event subjects the event to cancellation.

A taxable service charge of 20% will be added to all catering for non-USD groups.

Cancellations

There is no charge for cancellations made at least five working days prior to your event, a 50% charge for cancellations made three working days prior to your event, and a 100% charge for cancellations made less than 24 hours prior to your event. Please check with our Sales office for details.

 

Alcohol

All campus events with alcoholic beverages must be processed through USD Catering.  See below for important information.

 

Outside Vendors

You may not bring in any outside vendors or food to campus without prior permission. Any approved licensed food vendor order must be under $300 in total. Food cannot be raw or unprocessed. Food cannot require refrigeration or heating to maintain proper food safety requirements. All events that will have food that exceeds $300 must utilize USD Catering services. You must seek approval for an outsider vendor a minimum of 10 business days in advance of your event. (Specific health permits and other documentation are also required to be provided by the vendor).

Note: Any bottled / canned beverages, supplied or purchased, must be Coca-Cola products.  Information for companies interested in vending on campus is available online.  For approval of an outside vendor, contact: Carol Norman, Director, Hospitality Services, norman@sandiego.edu

 

Alcohol Procedures

Procedures Governing the Service of Alcoholic Beverages at Events on the Campus of the University of San Diego

 

These procedures govern the service of alcoholic beverages at all events on the University of San Diego’s campus, whether sponsored by the University or by a third party.

1. All events on campus at which alcoholic beverages may be served must be processed in advance. In order for alcohol to be served at the event, written approval must be obtained. All events must complete the USD Event Alcohol Request form. Any student event must also complete the student event alcohol request form.
 

2. The Office of USD Catering shall require a sponsor to engage an outside licensed vendor to serve alcohol at the event when doing so is required by law or otherwise prudent under the circumstances. For example, if alcohol will be sold at the event, or if the event will be open to the general public during the time alcoholic beverages are served, consumed, or otherwise disposed of, the alcohol service shall be catered by a licensed outside vendor. The outside vendor must be approved in advance by the Office of USD Catering. The sponsor of the event shall be responsible for all costs associated with the engagement of the outside vendor. A sponsor may not engage an outside vendor to serve alcohol at any event on campus without the advance written approval of the Office of USD Catering.

 

3. The Office of USD Catering typically will serve alcohol at events for which an outside vendor is not engaged. Depending on the size and nature of the event, limited exceptions may be approved by the Director of Hospitality Services and Assistant Vice President of Auxiliary Services, or their designees.


4. Any event serving alcohol on the University of San Diego campus, whether the alcohol is provided through USD Catering or an approved outside vendor, will be required to provide food for the attendees through USD Catering. Depending on the size and nature of the event, limited exceptions may be approved by the Director of Hospitality Services and Assistant Vice President of Auxiliary Services or their designees.

5. Depending on the nature of the event (including, for example, the expected number of attendees, the location, the date of the event, whether guests under age 21 will be present, and other relevant factors), the Office of USD Catering may require additional security to be present at the event. All costs associated with the security shall be the responsibility of the sponsor.

6. The following rules must be followed at any university-sponsored event or any event sponsored by a third party on university property:

• Alcohol may not be distributed or furnished to any person under the age of 21.

• Before alcohol will be served to anyone, clear evidence must exist that the individual to whom the alcohol is served and/or the consumer of the alcohol is at least age 21.

• Alcohol may not be served or otherwise provided to anyone who appears to be intoxicated.

• Alcohol may not be served unless non-alcoholic beverages and food also are served.

• Alcohol may not be removed by the attendees from the immediate event site.

• Attendees may not bring their own alcohol to the event.

• Alcohol may only be consumed at the designated site of the event.

• Open alcoholic beverage containers are permitted only at the designated site of the event.

 

For information regarding the use of university funds to purchase alcohol, please see the university’s Expense Reimbursement Procedures that are available through the Department of Procurement Services. The sponsor of a university event is responsible for ensuring compliance with these procedures. For the purpose of these procedures, the sponsor is the authorized individual or group at the university that hosts or organizes the event, or the outside entity that hosts or organizes the event on university property. Failure to follow these procedures may result in the denial of approval to serve alcohol at an event and/or disciplinary action as appropriate under the circumstances.

 

All members of the University of San Diego community are expected to be familiar with and to follow these procedures.

University of San Diego
Hospitality Services

5998 Alcala Park

San Diego, CA 92110

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*USD does not currently provide catering support or services for wedding receptions or funerals. We reserve the right to contract for events that are consistent with the university's mission and values. USD reserves the right to deny the use of its facilities for the support of any event regardless of its nature or intended purpose.